Maintenance & Support Services

At EDUSANO, our core mission is to maximize customer satisfaction and productivity by ensuring that IT infrastructures run smoothly, securely, and in full compliance with industry standards.

Flexible Service Models
Contract-Based Support

Guaranteed service agreements tailored to customer requirements.

Periodic Maintenance

Scheduled check-ups and optimizations to prevent issues before they occur.

On-Demand Support

Call-based, on-site, or remote assistance whenever it’s needed.

Warranty Services

Coverage and support for guaranteed hardware and system components.

Our Outsourcing Model Includes

We provide end-to-end outsourcing solutions, ranging from dedicated staff augmentation to full IT infrastructure management, tailored to the unique needs of each organization.

ITIL-Based Methodology

We follow globally recognized ITIL standards to deliver structured, efficient, and value-driven services.

Nationwide Coverage

With a strong organizational presence across Turkey, we deliver service-level-defined support wherever our customers operate.

Continuous Improvement

Our team undergoes regular technical and operational training at least three times a year, ensuring we always provide the most effective and up-to-date solutions.

With this structured approach, EDUSANO positions itself as a trusted outsourcing partner and aims to become one of the most preferred providers in the years ahead.